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loftyloo PRIVACY

POLICY

loftyloo PRIVACY POLICY

WHY LOFTYLOO

At LoftyLoo, we’re committed to protecting your personal information and using it responsibly. Our Privacy Policy explains how we collect, use, and protect your data when you visit our website.

1. Information We Collect

  • 1.1 Personal Information
    When you place an order, subscribe to our emails, or contact us, we may collect personal details like your name, email address, shipping/billing address, and phone number.
  • 1.2 Non-Personal Information
    We also collect anonymous data such as IP address, browser type, device information, and how you interact with our website. This helps us improve user experience and website performance.

2. How We Use Your Information

  • 2.1 To Serve You Better we use your information to:
    Process and ship orders, provide customer support, send updates, promotions, or service communications, and to improve our website and services
  • 2.2 Analytics and Improvements
    Non-identifiable data is used for analytics, trend tracking, and website optimization.

3. How We Share Your Information

  • 3.1 We Don’t Sell Your Data
    LoftyLoo never sells or rents your personal information to third parties.
  • 3.2 Trusted Partners Only
    We may share limited information with trusted service providers (e.g., shipping partners, payment processors) to fulfill orders and improve our service. These partners are contractually obligated to protect your information.
  • 3.3 Legal Compliance
    We may disclose your information if required by law, court order, or government request, or to protect the rights and safety of our customers and business.

4. How We Protect Your Data

  • We use secure servers, encryption, and access controls to keep your data safe. While no system is 100% secure, we work hard to maintain strong, up-to-date safeguards.

5. Children’s Privacy

  • LoftyLoo does not knowingly collect information from children under 13.
    If we discover we’ve accidentally gathered such information, we’ll delete it promptly.

6. Changes to This Policy

  • We may update this Privacy Policy occasionally. If we make significant changes, we’ll notify you by email or post a notice on our website. Please check back regularly to stay informed.

7. Contact Us

  • Have questions or concerns about your data? We’re here for you! Email us at meow@loftyloo.com or call us at 913.747.8006.
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Award Winning. Dog-Proof. Accessible. LoftyLoo was ranked Best Cat Litter Box of the Year by Pet Business!

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